https://www.asentive.com (Website and Brand) is a trading style of Neworks Ltd, a technology company incorporated and registered in England and Wales under company number 10248312, whose registered office address is at 86-90 Paul Street, London, EC2A 4NE. Neworks (referred to as “we”, “us” and “Asentive”’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and the Data Protection Act 2018. We are responsible as ‘controller’ of that personal information for the purposes of those laws.
Information that you provide
We collect personal information about you when you fill out a form, send feedback or contact us for any reason and by any medium, sign up to a service, share information via the Website’s social media functions, or report a problem with the Website. We collect this personal information from you either directly, such as when you contact us via our Website or indirectly, such as your browsing activity while on our Website (see ‘Cookies’ below). We collect data that is specifically and voluntarily provided by a visitor to our Website. In most circumstances, this data includes limited identifiable information. Where we store any information collected via our Website we will ensure that it is adequately protected. We may ask you to provide sensitive personal data from time to time which may include data relating to identity, health conditions or for equality purposes. If such data is requested, you will be given additional information as to why the sensitive personal data is being requested and how it will be used. We may retain a record of any contact you make with us. The personal information we collect about you depends on the particular activities carried out through our Website. Such information includes:
Following client specific requests and only after obtaining your explicit consent, we may also collect the following sensitive data:
If you are a client contact, we may collect the following data from you:
Personal information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can: give consent on his/her behalf to the processing of his/her data; receive on his/her behalf any data protection notices; give consent to any transfer of his/her data.
Information from third parties
Occasionally we may receive information about you from other sources, which will be added to the information already held about you in order for us to help supply our services and products to you.
Information that will be collected automatically
How your personal data will be used
We use this personal information to:
Our legal basis for processing your personal information
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why. The legal bases we may rely on include:
Disclosure of your personal data
We may disclose your personal data to:
Our Website does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
Transfer of your information out of the EEA
Your personal information may be transferred to third party service providers who process information on Neworks' behalf, including providers of information technology, identity management, Website hosting and management, data analysis, data back-up, security and storage purposes. As a result, your personal data may be transferred outside of the country where you are located, including outside of the European Economic Area (EEA). Where we use data servers that may transfer data out of the EEA we will take steps to ensure adequate protections are in place to ensure the security of your information and give you remedies in the unlikely event of a security breach. Please note that we review all processors we utilise and ensure that there are adequate safeguards in place to protect your personal data, such as adherence to binding corporate rules or compliance with the EU-US Privacy Shield Framework, which is a mechanism that ensures compliance with EU data protection requirements when transferring personal data from the European Union to the United States. You can learn more about Privacy Shield here: https://www.privacyshield.gov/welcome If you would like further information regarding the transfer of your information out of the EEA please contact our Data Protection Officer using the details provided in the ‘How to contact us’ section below.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
We may disclose your personal data to:
To revise your consent, access, amend or remove your records or assert any of your rights set out above, you should send your request in writing to us at firstname.lastname@example.org You may need to provide proof of identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and specify the personal data you want access to, amended or removed. For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
How long we will store your data
We will store your data for as long as necessary for the purpose of processing. The data may be deleted in the following circumstances:
We do not contract directly with individuals below the age of 18. Therefore, we do not process the personal data of children. In using our services, you confirm that you have read and consented to this Policy and verify that you are over the age of 18.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also confirm that your data will be stored on secure servers. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We may change this Policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you use the Website.
Terms and conditions
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. By using this website, you and Neworks Ltd agree that the statutes and laws of England – without regard to its conflict of laws principles – apply to all matters relating to the use of this website. If you choose to access this website from another location you are doing so on your own initiative and you are responsible for compliance with the laws of your jurisdiction and you agree that you will not access or use the information on this website in violation of such laws.
Rights and restrictions on use
The contents of this website are the property of Neworks Ltd or are licensed for use by Neworks Ltd.
If you have any questions regarding these terms and conditions then please contact us at email@example.com.
Description of cookies
The cookies that we utilise on our Website are placed to fulfil such functions as allowing visitors to share content with a range of networking and sharing platforms, analysing how you use the Website and giving you a better more personalised experience.
Our Website uses the following cookies:
Some of the cookies we utilise on our Website include:
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to www.allaboutcookies.org.